Administration & billing
Review a plan-change quote
Read the monthly estimate and pay-now subtotal, GST, and total.
What this does
Separate the recurring monthly estimate from the activation amount payable now.
Steps
- In Plan & Billing, select Change Plan and choose an eligible plan.
- Read Monthly billing estimate: billable employees multiplied by the per-employee monthly rate gives the subtotal; the displayed GST percentage and amount are added to show Total per month. Minimum billing can make billable employees higher than current usage.
- Read Pay now - prorated activation: the displayed dates, Billable employees, Subtotal, GST, and Total cover the remainder of this month. Use the displayed amount, not the full monthly estimate, for the pay-now total.
Result
Reviewing a quote does not charge you or change your plan. Self-service is monthly only; subsequent bills use the selected plan and are charged in arrears after settlement.
Related/Next guide: Pay a bill or complete plan checkout.