Pay a bill or complete plan checkout

What this does

Pay an outstanding bill or finish a plan-change checkout, then check payment confirmation.

Before you start

Use an organization administrator account. If payment confirmation is pending, do not pay again.

Steps

1. Open Plan & Billing. In Bills, select Pay [amount] for an invoiced or overdue bill, or finish Change Plan with Continue to payment followed by Pay [amount] now.
2. Complete checkout. If confirmation is pending or cannot be confirmed, use Retry confirmation rather than paying again.
3. Review Current plan, Bills, and Payments after confirmation. For automatic collection, use Set up autopay when an unpaid bill is available and authorise the displayed limit; Turn off autopay stops future automatic collection, not the subscription or outstanding bills.

Result

Successful settlement records payment; for a plan change, only then are the plan and entitlements updated. Closing or abandoning checkout does not apply the selected plan.

Related/Next guide: Billing history and GST invoices.